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‎08-28-2024 10:16 AM

HP Recommended
Product: HP ENVY 16 inch Laptop PC 16-h0000 (534C7AV)
Operating System: Microsoft Windows 11

I installed the Intel be200 wifi card, and although I obtained wifi connection, it is unrecognizable in the Intel Driver and Support Assistant app. I spent hours with Intel to fix this issue and they recommend that I contact either the seller or HP. All of the drivers installed were correct and stated that the card is not compatible with my device, due to regional settings. Today, I tried connecting to Bluetooth, and even though my laptop recognized them, they do not connect and I can't uninstall them. 

Any suggestions?

Category:
1 person had the same question
1 REPLY 1

‎08-28-2024 10:50 AM

HP Recommended

Hi @Mac2vd 

 

I can only suggest that you verify that the wi-fi card is not Vpro, it must be non-Vpro and is sold in two models

 

Intel® Wi-Fi 7 BE200, 2230, 2x2 BE+BT, vPro, Intel® Wi-Fi 7 BE200, 2230, 2x2 BE+BT, No vPro, and Int...

 

1.jpg

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