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Heyduu
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Issues with video properties

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HP LAPTOP 14S-DK0087AU

Hey everyone, I’m not sure if I’ll be able to explain it correctly but here goes; I’ll also explain the order of which how I do things incase there’s any issues there - take note this has only started happening in the last 3-4 months, I haven’t changed any settings or tinkered with anything. 

So I use a Panasonic handy-cam to record videos, which are automatically saved to an SD card within the cam. I then take the SD card out to insert it into the laptop, which I then make copies of video files onto the said laptop. The video properties are always accurate and transferred with the video file itself. 

however, part of my work is to then upload these video files on my works website. This feature is safe and we have never had any issues arise apart from right now. 

when my work accesses the video files and attempt to place a time stamp over the video, it shows the timestamp as the day it was transferred from SD card to laptop (which can sometimes be a day or two later) NOT the time stamp of when the video was actually filmed. 

im unsure if it’s a problem with the laptop, camera, SD card....I’m hoping someone may have experienced something similar or may be able to shed some light on this before I start replacing all my gear.. 

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banhien
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@Heyduu 

 

Please turn ON Date Created column, you should see timestamp

 

     created.png

 

Regards.

BH
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Heyduu
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Hi @Banhien Thankyou for your response! 

I can see the video properties on my end, no issues on my laptop at all. The problem occurs when I upload the video file to my works website. When the recipient opens the video file and checks the time stamp/properties it is coming up as the time and day the video was sent and not the original time and date the footage was taken. 

I have tested by sending the same footage with my work colleagues laptop and he did not have any issues. 

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