@Beni_8150
Run the troubleshooting and diagnostics.
Start here in Computing
HP Diagnostics – HP Support Diagnostics Tools - Computing
Select Wireless, Wired, Bluetooth Networking Issue
Windows also provides troubleshooting for a variety of issues, including connection problems.
Control Panel > icon view > Troubleshooting
Under Network and Internet
Select Connect to the Internet
and more...
Category Troubleshooting
Troubleshooting Wired Home Networks (Windows 10)
Device Home Page - References and Resources – Learn about your Device - Solve Problems
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP Notebook -14s - cr1005tu
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Dragon-Fur
