• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-13-2021 11:00 AM

HP Recommended
Product: Zbook
Operating System: Microsoft Windows 10 (64-bit)

Hi Everyone,

I have a Zbook that can connect to the network and receives an Ip address from the DHCP server but the status says no network/internet connection and the troubleshooting wizard says invalid ip configuration.

The IPv4 config is set to DHCP as it should 

Have tried reinstalling the driver for the lan adapter in device manager.

Have tried restoring to the original Windows image.

Other zbooks/laptops connect without any trouble.

Wifi access is fine.

I'm officially out of ideas. It was able to install Windows from an image on our server using pxe boot but I can't understand why it thinks it's IP config is invalid.

 

Please help

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.