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ShelleOKeith
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Message 1 of 4
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Laptop Disconnecting from WiFi

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Pavilion 15-1222wm

I have an HP Pavilion 15-1222wm laptop, I apologize in advance if that is the wrong device name. Recently, my laptop has been frequently disconnecting from my WiFi. It is always at random times. I have searched the internet and tried every solution offered, but the problem still continues. It appears that this is an ongoing issue with many HP users. Could someone please assist?

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Paul_Tikkanen
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Message 2 of 4
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Hi:

 

The parts list for your notebook indicates that it comes with a Realtek RTL8188EE 802.11bg/n 1x1 WiFi adapter.

 

https://partsurfer.hp.com/Search.aspx?searchText=N5Y13UA

 

The only suggestion I can offer, would be to update the driver to the latest version HP has for it.

 

v2024.0.4.208     

 

https://ftp.hp.com/pub/softpaq/sp104001-104500/sp104413.exe

 

If that doesn't help any, I suggest you purchase a Nano-size USB dual band wifi adapter.

 

Those hardly stick out of the USB port, and will provide a dual band wifi option, which your notebook does not have currently.

 

Something like this...

 

https://www.amazon.com/Cudy-650Mbps-Adapter-Wireless-Desktop/dp/B07RN44SHW/ref=sr_1_8?dchild=1&keywo...

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JmickP
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Message 3 of 4
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I have been following this topic for a few days now, as I had a similar problem. It seems to have been solved now, however. I uninstalled the Realtek adapter - but didn't delete it - and re-started the computer. The problem seems to have gone away (fingers crossed).

I'm frankly staggered to see that fitting a third-party dongle is regarded as satisfactory. There are quite a few similar posts here at present, so HP should be looking for a proper fix, otherwise my advive would be to get a new computer from another manufacturer.

 

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Marcelo1987
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This is my experience with my last HP laptop:

 

- Model: 14-bk003la

 

1. Since the 1st day so far the WIFI network had a poor perfomance , It  do not reach more than 30mb x sec (other laptops connected at same network reach even triple of speed). But the WORST thing is that this HP laptop gets disconnected VERY frequently!  I resigned myself buying a USB WIFI but this also keep disconnecting so I suppose that HP has a design problem in their motherboards.

 

2. When this laptop had 6 months the second har disk  (not ssd) died and got completely unrecoverable. I lost all my work.

 

3. After 1 year of usage  the battery lasts no more than 2 minutes.

 

If there is any solution to at least solve the disconnecting wifi issue I would be a little bit more happy.

 

Regards,

Marcelo

 

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