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W84it
New member
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Message 1 of 2
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Flag Post

Laptop disabled. Reconnect to network

HP Recommended
Hp 2000 notebook pc
Microsoft Windows 8.1 (64-bit)

Device disabled (105)

Contact network ISP.

Reset computer and was disconnected from network.

1 REPLY 1
Kumar0307
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Hi @W84it

Welcome to the HP Support Community. I understand you are not able to connect the PC to the network. I'd be happy to assist you.

 

Install updates using HP Support Assistant

  1. In the search box, type and open HP Support Assistant. 
  2. Check for updates. 
  3. If the updates are available, click on install and restart the computer.  

Note: If you do not have HP Support Assistant installed, Click here to download the same.

 

Let us run a test on the hardware components of the PC

  1. Hold the power button for at least five seconds to turn off the computer.
  2. Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu appears, press the F2 key.
  3. Perform Component Test > Network test. Share the result on your next post.

For more info on resolving connectivity issues, kindly perform the steps mentioned in this document.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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