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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-21-2020 01:36 PM

HP Recommended
Product: Hp laptop 17-BS011DX
Operating System: Microsoft Windows 7 (32-bit)

I have no internet or bluetooth. Found out the laptop is stuck in airplane mode and can’t turn it off

1 REPLY 1

‎08-21-2020 01:48 PM - edited ‎08-21-2020 01:57 PM

HP Recommended

Hi:

 

Your notebook is only supported by Intel, Microsoft and HP for W10.

 

The Realtek wifi card doesn't work on W7 unless you remove it and mask a couple of contact pins.

 

See Markk1979's post at the link below...

 

https://h30434.www3.hp.com/t5/Notebook-Wireless-and-Networking/wireless-button-radio-driver/m-p/6821...

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