I have a laptop model 14-dk0002dx and I want to verify some information. Whenever I try to log in, its saying that the password is incorrect. The first time it happened, I eventually after trying numerous times got in. The second time it happened, I change my password, using the password reset option. Can someone tell me what is happening with this model computer? What is the cause and how can I stop it? I await the community response. Thank you.
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