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‎03-03-2024 01:15 PM

HP Recommended

Hi, my partner bought laptop back at the end of last year (2023) . After about a mother it started having extremely slow internet connection after about 2-3 min of logging in. It would kill the entire network. It doesn't matter if the laptop on wireless or LAN.

 

I have tried every tweak to the settings I can think of and have found. I have checked for IP conflicts and all the usual things. I have tried the latest drivers, the original generic windows drives, some older drivers. Nothing. Still killing all connections.

 

I tried it tethered to my phone. Same issue.

 

I tried it with a Linux usb. Perfect. Obviously not a hardware issue...

 

Looking online it looks like the network card is known to have crap windows driver. Has anyone got any good ideas? I am thinking the only thing left is a full wipe and reinstall removing all of the hp crap that comes installed and hope that sorts it.

 

Very disappointing for a new laptop not to have a decent network driver in this day and age 

 

Realtek PCIe GbE family controller

Realtek RTL8822CE 802.11ac PCIe Adapter

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1 REPLY 1

‎03-03-2024 03:15 PM

HP Recommended

Hi:

 

The only suggestion I can offer would be to update the Wi-Fi driver to the latest version HP has for the RTL8822CE Wi-Fi adapter.

 

Realtek RTL8xxx Wireless LAN Drivers 

 

2024.10.228.9      December 07, 2023

 

https://ftp.hp.com/pub/softpaq/sp150501-151000/sp150994.exe 

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