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HP Recommended
HP ENVY x360 Laptop - 15-ds1010wm
Microsoft Windows 11

My laptop is not connecting to Wi-Fi and doesn't display any other networks. There was a windows update recently so I thought that might be the issue and uninstalled the update, but there's no change. This is the fourth time this has happened and network connection only works when it's hardwired. I've restarted several times and reset the network a few times.

1 REPLY 1
HP Recommended

@karala 

 

Please download and install the first 2 items from the following link

 

             https://www.intel.com/content/www/us/en/products/sku/189347/intel-wifi-6-ax200-gig/downloads.html

 

Regards.

BH
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