Laptop the only device consistently losing wifi connection

[IffyTea]

My Laptop consistently (roughly every 2 minutes) disconnects from the wifi depsite being next to the router and all other devices' internt in the houses working perfectly, I am not sure if this is an issue with the laptop or the internet. However additional devices have been connected to the router since this lapotp and work fine. 

Any advice or info would be greatly appreciated as its an incredibly frustrating issue!

Regards,

Jack

[sandytechy20]

@IffyTea

Welcome to HP forums, I see that WiFi connection keeps disconnecting.

Here's a guided troubleshooter that will help fix this issue: Click here 

Try these steps: 
Go to Device manager > select the WIFI drivers under network adapter> Right click go to properties  > Under properties go to Power Management Tab> Uncheck  "Allow the computer to turn off this device to save power". 

If  the issue persists, continue with the below steps: 

• If your computer has a wireless key or button on or near the keyboard and the wireless activity light is off or amber in color, then press the key or button to enable your wireless adapter. This key might be the F10 key, F12 key or labeled with a symbol of an airplane. 

• If wireless activity comes on or the activity light turns blue, you have enabled wireless on your system. Try connecting to the Internet again. If problems persist, continue using these steps. 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[Ruth212]

I am in the process of following your directions. I cannot seem to find "elect the WIFI drivers under network adapter"

is there something else I can do. I am having the same problems with my Wifi.

Thanks in advance!

[sandytechy20]

@Ruth212

Welcome to HP support community.

Download and install the HP Hardware diagnostics tool from this link. 

Once installed, shut down your computer.

Wait for a minute. 

Turn the computer On and keep tapping F2 repeatedly on startup to enter system diagnostics. 

Select the component test and run a wireless test on your computer. 

Refer to this HP Article for assistance. 

If the test fails or does not detect the wireless card, it could be faulty.

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[Wombie]

I had the same problem when windows 10 updates came through and I purchased a new plug in WIFI adapter so informed Microsoft  of the problem,( no reply from them) After about 2 weeks and other updates WIFI returned and have had no problems since ( about 4 months now on original inbuilt WIFI )

Wombie