Laptop will NOT Auto-Connect to WiFi

[queenanneslace]

Laptop still under warranty - When I turn on - rarely auto connected to our WIFI.  After multiple attempts - restarting computer, restarting router,  typing pasword in (again and again)... restarting wifi adapter... after like 10-15  minutes - will connect. 

Sometimes will not connect except by ethernet. 

UGH!!!  THANKS for reading! and hopefully replying! 

Kim 

[Paul_Tikkanen · Accepted solution]

Hi, Kim:

Unfortunately, the model Wi-Fi adapter your notebook has is usually problematic at best.

The only suggestion I can offer would be to update the Realtek Wi-Fi driver to the latest version that HP has for the RTL8821CE Wi-Fi card.

I am fairly confident that your notebook does not have the latest driver installed.

2024.10.228.4    06/26/2023

https://ftp.hp.com/pub/softpaq/sp148001-148500/sp148495.exe 

[queenanneslace]

Thanks much. I will try the download.  For some reason, immediately AFTER I posted the question, the problem resolved! Gosh! That drives me crazy. LOL!! 😅

[Paul_Tikkanen]

You're very welcome.

[queenanneslace]

Paul,

Unfortunately, the problem continues with connecting to my WI-FI. 

I downloaded the link you provided. 

Today, I had to do the following steps to finally get online. 

1. Enter wi-fi PASSWORD

2. Would not connect

3. Restart WI-FI network adapter.

4. Would not connect. 

5. Restart Modem.

6. Would not connect. 

7. Restart Computer. 

Finally online!