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‎04-04-2019 11:35 AM

HP Recommended
Product: Hp 14q cs0009tu
Operating System: Microsoft Windows 10 (64-bit)

Hello,

I bought hp 14q cs0009tu free dos and installed windows 10 myself...

But facing Wifi or internet connectivity issue.

Tried to download from hp support site and installed it but it didn't worked.

Can someone please help me to resolve tjis ?

Thanks in advance

2 REPLIES 2

‎04-04-2019 02:50 PM

HP Recommended

@Dwn2 

 

Your machine has 802.11b/g/n (1x1) Wi-Fi® and Bluetooth® 4.2 combo which is a WLAN RT BGN 1x1 +BT4.2LE M card.  Did you install all Chipset drivers and reboot machine first ? If no, you have to do those first. If yes, please download and install:

 

(a) Wired driver

         https://ftp.hp.com/pub/softpaq/sp92501-93000/sp92905.exe

 

(b) Wireless driver:

        https://ftp.hp.com/pub/softpaq/sp93001-93500/sp93233.exe

 

(c) Bluetooth driver:

       https://ftp.hp.com/pub/softpaq/sp91501-92000/sp91853.exe

 

Regards.

BH
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‎04-04-2019 08:54 PM

HP Recommended

Hello @Banhien,

 

I have installed sp92905 and sp93233 earlier

but no luck.

As you suggested about chipset drivers can you please let me know the list of drive which I have to Install.

 

Then I will reinstall Wifi  driver.

 

Thanks,

Deevan

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