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‎01-30-2019 05:10 PM

HP Recommended
Product: Pavillion dv7-3085dx
Operating System: Microsoft Windows 7 (32-bit)

Dear Friends,

I need to make sure i have the latest drivers for the Ethernet that shows underneath Network adapters via the Device manager. Please supply a specific download for that and also the INTEL (R) WiFi Link 5100 AGN.
https://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-dv7-3000-Entertainment-Notebook-PC-seri...
Curious: under the Other devices there is listed (3) three Base System Device with Yellow exclamation marks. Any Ideas?

Thank You!
Best, Raphael

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-30-2019 05:18 PM - edited ‎01-30-2019 05:19 PM

HP Recommended

Hi,  Raphael:

 

Below is the driver you need for the base system devices...

 

This package contains the JMicron Card Reader driver for the supported notebook/laptop models and operating systems.

 

https://ftp.hp.com/pub/softpaq/sp45001-45500/sp45010.exe

 

You can use the latest ethernet driver directly from Realtek.  Download, unzip and run the setup application from the W7 driver at the link below...

 

https://www.realtek.com/en/component/zoo/category/network-interface-controllers-10-100-1000m-gigabit...

 

Below is the final driver release for the Intel 5100...

 

https://downloadcenter.intel.com/download/27045/Intel-PROSet-Wireless-Software-and-Drivers-for-Intel...

 

View solution in original post

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5 REPLIES 5

‎01-30-2019 05:18 PM - edited ‎01-30-2019 05:19 PM

HP Recommended

Hi,  Raphael:

 

Below is the driver you need for the base system devices...

 

This package contains the JMicron Card Reader driver for the supported notebook/laptop models and operating systems.

 

https://ftp.hp.com/pub/softpaq/sp45001-45500/sp45010.exe

 

You can use the latest ethernet driver directly from Realtek.  Download, unzip and run the setup application from the W7 driver at the link below...

 

https://www.realtek.com/en/component/zoo/category/network-interface-controllers-10-100-1000m-gigabit...

 

Below is the final driver release for the Intel 5100...

 

https://downloadcenter.intel.com/download/27045/Intel-PROSet-Wireless-Software-and-Drivers-for-Intel...

 

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‎01-30-2019 05:42 PM - edited ‎01-30-2019 06:21 PM

HP Recommended

INTEL prog and deletion.jpg



Thank YOU!
The first one went smooth as silk.
The Reaktek has a slew of choices on that site. I'm not sure which one is correct one? Please advise. 
Also, INTEL blocked the install and said to Uninstall the older product first. I'm not sure where to find that and Uninstall it? Control Panel? Got this one taken care of...used Ethernet of coarse.
Would it be okay to uninstall the Intel (R) Network Connections 16.5.2.0 for Dell as shown in the attachment?
**And I do not want to lose my  Internet connection while I'm doing this process.
Best, Raphael

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‎01-30-2019 07:37 PM

HP Recommended

You're very welcome.

 

Yes, it looks like you can uninstall the  Intel (R) Network Connections 16.5.2.0 for Dell right there in the Programs menu in the control panel.

 

You will lose the wifi connection when you install the wifi driver.

 

Otherwise if the wifi is working, I would just leave it be.

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‎01-30-2019 07:43 PM

HP Recommended

Dear Paul,
Thank you very much! The HP site wasn't up to date and I have been trying to work out any week spots due to BSOD.
All is well and i did use ethernet.
Stay warm and Safe!
Have a blessed evening ahead.
Kindly, Raphael
:Wink:

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‎01-30-2019 07:45 PM

HP Recommended

Anytime,  Raphael

 

Glad to have been of assistance.

 

You have a great evening too!

 

Cheers,

 

Paul

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