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- HP Community
- Notebooks
- Notebook Wireless and Networking
- Limited or no internet access to wifi connection RT3290 HP14...

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12-21-2016 06:47 PM - edited 12-21-2016 06:54 PM
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Accepted Solutions
12-22-2016 10:52 AM
Welcome to the HP Forums 🙂
I would like to take a moment and thank you for using this forum, it is a great place to find answers.
As I understand you get the message - "Limited or no internet access" on your wifi connection using the RT3290 HP14-r024tx notebook,
Thank you for the additional information, I must say that's quite a detailed description (Impressive).
I also understand you've reinstalled the drivers, but I recommend you delete the driver rather than uninstalling it:
- Open Device Manager, clicking Control Panel,
- clicking System and Maintenance, and then clicking Device Manager.
- In Device Manager, locate the network adapters, and then double-click the device name.
- Click the Driver tab, and then click uninstall Driver.
- Please remove all the network adapters.
- Restart the computer.
- Install the driver from here.
Keep me posted,
Feel free to post your query for any other assistance as well,
It's been a pleasure interacting with your and I hope you have a good day ahead.
If you wish to show appreciation for my efforts,
mark my post as Accepted Solution.
And click on the Purple Thumbs up icon at the bottom of my comment.
Regards,
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
12-22-2016 10:52 AM
Welcome to the HP Forums 🙂
I would like to take a moment and thank you for using this forum, it is a great place to find answers.
As I understand you get the message - "Limited or no internet access" on your wifi connection using the RT3290 HP14-r024tx notebook,
Thank you for the additional information, I must say that's quite a detailed description (Impressive).
I also understand you've reinstalled the drivers, but I recommend you delete the driver rather than uninstalling it:
- Open Device Manager, clicking Control Panel,
- clicking System and Maintenance, and then clicking Device Manager.
- In Device Manager, locate the network adapters, and then double-click the device name.
- Click the Driver tab, and then click uninstall Driver.
- Please remove all the network adapters.
- Restart the computer.
- Install the driver from here.
Keep me posted,
Feel free to post your query for any other assistance as well,
It's been a pleasure interacting with your and I hope you have a good day ahead.
If you wish to show appreciation for my efforts,
mark my post as Accepted Solution.
And click on the Purple Thumbs up icon at the bottom of my comment.
Regards,
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
12-23-2016 12:11 PM
Thank you for taking a time on helping me to this issue. I appreciate it!
I tried the steps that you gave but still it didn't work. I am thinking of reformatting it with WinRE but I'm not sure if the recovery partition that is already in my 😧 drive when I bought the laptop will remain as is.
Should I already replace my WLan card if reformatting will not fix the issue?