• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎02-08-2020 05:44 PM

HP Recommended
Product: HP 15 Touchsmart
Operating System: Microsoft Windows 10 (64-bit)

Hello. Can you provide me the link to download the Realtek RTL8188EE bgn Wi-Fi Adapter driver?

 

Thanks in advance.

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-08-2020 05:47 PM

HP Recommended

Hi:

 

Here is the link to the latest W10 wifi driver for that model wifi adapter...

 

This package contains the DCHU driver installation package for the Realtek RTL8188EE, RTL8723BE, RTL8723DE, RTL8821CE, RTL8822BE and RTL8822CE wireless LAN Controller in the supported notebook and desktop models running a supported Windows 10 or Windows 10 Cloud operating system.

 

Dec 6, 2019

 

https://ftp.hp.com/pub/softpaq/sp100501-101000/sp100552.exe

View solution in original post

Was this reply helpful? Yes No
5 REPLIES 5

‎02-08-2020 05:47 PM

HP Recommended

Hi:

 

Here is the link to the latest W10 wifi driver for that model wifi adapter...

 

This package contains the DCHU driver installation package for the Realtek RTL8188EE, RTL8723BE, RTL8723DE, RTL8821CE, RTL8822BE and RTL8822CE wireless LAN Controller in the supported notebook and desktop models running a supported Windows 10 or Windows 10 Cloud operating system.

 

Dec 6, 2019

 

https://ftp.hp.com/pub/softpaq/sp100501-101000/sp100552.exe

Was this reply helpful? Yes No

‎02-08-2020 06:09 PM

HP Recommended

Thank you.  I'll see if I can solve this problem.  My wireless network adapter suddenly went missing.  After looking it up on Device Manager (and show hidden devices) I found out there appears to be a Code 45 (hardware device not connected to  the computer), which is strange to me because I haven't worked on my computer to take it out. If there is any suggestion I might have I would appreciate it.  And just one more thing, the warranty is expired so, don't know if that means there is no way of fixing this.

 

Thanks again,

 

PJ

Was this reply helpful? Yes No

‎02-08-2020 06:23 PM

HP Recommended

You're very welcome.

 

Unfortunately, I wouldn't know how to fix that problem.

 

What is the full model number or product number of your notebook?

 

Use this guide to find that information.

 

https://support.hp.com/us-en/document/c00033108

 

You may have to replace the wifi card with a different model if it's possible.

 

Realtek wifi cards are lousy.

 

 

Was this reply helpful? Yes No

‎02-08-2020 06:35 PM

HP Recommended

Finally! I got it fixed! After clicking the link you provided me and downloading its files, also while downloading some Win updates, I restarted my computer and then I noticed the Wi-Fi button was up and running like it should, and now the Wi-Fi network adapter icon also appeared.  Problem solved!

Again, thank you for your support. I'd pay you a beer, or coffee if I could, as a token of my appreciation! 😉

 

PJ

Was this reply helpful? Yes No

‎02-08-2020 06:48 PM

HP Recommended

You're very welcome.

 

Glad to have been of assistance.

 

I hope it stays fixed for you.

 

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.