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Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
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HP Recommended
Probook 650 G1
Microsoft Windows 7 (64-bit)

Hello All,

I have just done a clean install. Im looking for network driver for internet to use the hp support assistant to download all drivers. I put in my serial number (on hp driver page) and altered my os to win7 etc...some network driver options were still for win10 machines...which drivers do i download to get internet to instal all other drivers...

 

Alternatively what is the best way to get internet after a fresh install?

 

Thanks:-)

Jon

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi, Jon:

 

If you can connect via ethernet cable, here is the driver for that...

 

https://ftp.hp.com/pub/softpaq/sp88501-89000/sp88807.exe

 

If you can't, or it is inconvenient, there are too many different model wifi adapters HP could have installed in your notebook, so in order for me to give you the right wifi driver, please post the hardware ID for the device you see listed in the device manager labeled as a Network Controller.

 

Use this guide for how to find the hardware ID for a device...

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

View solution in original post

7 REPLIES 7
HP Recommended

Hi, Jon:

 

If you can connect via ethernet cable, here is the driver for that...

 

https://ftp.hp.com/pub/softpaq/sp88501-89000/sp88807.exe

 

If you can't, or it is inconvenient, there are too many different model wifi adapters HP could have installed in your notebook, so in order for me to give you the right wifi driver, please post the hardware ID for the device you see listed in the device manager labeled as a Network Controller.

 

Use this guide for how to find the hardware ID for a device...

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

HP Recommended

Paul, I have an ethernet cable and tried the file...unfortunately it did not work, saying not valid win32 application. Also Im in device manager but cannot fint hardware id for device. Where do I find it. Thanks Paul.

HP Recommended

You're very welcome.

 

I'm sorry, I gave you the link to a W10 driver...

 

Here's the W7 driver.

 

https://ftp.hp.com/pub/softpaq/sp79001-79500/sp79046.exe

 

You can find the hardware ID for the wifi card by following the guidance at the link I posted above.

 

You would want the hardware ID for the device listed in the device manager under the Other Devices category labeled as a Network Controller.

HP Recommended

Apologies Paul, I have found it. Just which one should I use. the top one was highlighted when it opened.Capture.PNG

HP Recommended

Hi:

 

You need this wifi driver for the Broadcom wifi card...

 

https://ftp.hp.com/pub/softpaq/sp73001-73500/sp73093.exe

HP Recommended

Thanks Paul all sorted. 

Best Regards,

 

Jonathan.

HP Recommended

Anytime, Jonathan.

 

Glad to have been of assistance.

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