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‎07-19-2019 06:48 AM

HP Recommended
Product: HP 2000-2b89WM Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

I own an HP 2000 - 2b89WM Notebook PC that has a Windows 10 operating system (64 bit) I need to download network adapter drivers from the website, but when I key in my computers serial number, there is no option for windows 10. I only get options for Windows 8.1(64 bit) , Windows 8 (64 bit),  Windows 7 (64 bit) and Windows 7 (32 bit). How do I get network adapters for an HP 2000 Notebook PC that has a Windows 10 operating system (64 bit)?

1 REPLY 1

‎07-19-2019 07:00 AM

HP Recommended

Hi:

 

The parts list for your notebook indicates that it comes with a Ralink RT5390R 802.11bgn 1x1 Wi-Fi adapter.

 

http://partsurfer.hp.com/Search.aspx?searchText=C2M42UA

 

W10 should have automatically installed the driver for that adapter.

 

Most likely the adapter isn't even showing up in the device manager, which is a very common issue with that model wifi adapter and W10.

 

No fix other than to buy an external USB wifi adapter or go back to W8.1.

 

Here is the only W10 driver that Ralink released for that wifi adapter...

 

5.0.57.0    Jun 18, 2015

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71571.exe

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