• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
3W240UA

Greetings All,
I am trying to reload Windows 11 to this laptop however none of the Wireless drivers from HP Support are being accepted by Windows 11. Can anyone provide a solution?

4 REPLIES 4
HP Recommended

First, on your phone, turn on mobile data for internet access. Connect the original USB cable from phone to HP laptop via original cable, then enable USB tethering in phone settings (Android: Settings > Network & Internet > Hotspot & tethering; iPhone: Settings > Personal Hotspot). Windows 11 should detect it as a new Ethernet connection automatically. Now run windows update and its optional updates and it may install all required drivers including wifi. 

 

If issue remains, then confirm if your model is HP 14-fq0090tg or any other?

HP Recommended

Hi, @Datsys 

 

The parts list for your notebook indicates that it comes with a Realtek RTL8822CE Wi-Fi adapter.

 

HP PartSurfer

 

Below is the link to the latest W11 Wi-Fi driver HP currently has for that model Wi-Fi adapter:

 

Version 2024.10.231.0

 

sp172538.exe

HP Recommended

Thanks for the help. HP should update their product driver page and their driver detection tool. Some of us are are used to HP Support being better than they are now.

HP Recommended

You're very welcome.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->