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- Notebook Wireless and Networking
- Loose wifi connection

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12-25-2019 01:21 PM
Hello Team,
I face the problem that my laptop looses wifi connection all the time. Simply, my laptop drops from wifi connection even though, other devices like phone or laptops still on the wifi.
I have tried to uninstall laptop wireless driver but the problem still occurs.
Is there any suggestions?
Thanks much,
Ben
12-27-2019 02:57 PM
Welcome to the HP Support Community!
I reviewed your post and I understand that the computer is losing wireless connection randomly.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you follow the below steps and check if it helps.
Windows 10 offers a handy option to troubleshoot network related issues. Simply right click on the WiFi icon on the taskbar tray and select “Troubleshoot problems” option.
Troubleshoot Network Connections
This will open Windows Network Diagnostics and the system will automatically start detecting the network problems on your PC. Most of the time, this will help to fix wireless related issues.
If you continue facing the issue, then
Find your wifi device in device manager under network adapters
Right click and select Properties, and then the Configure button of the device.
Select the Power Management tab, and the Deselect the checkbox for “Allow the computer to turn off this device to save power”
Then OK, or Apply.
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee
