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HP Recommended
Pavilion 17F1023CL
Linux

Have 2 Pavilions and lost the ethernet connection, with the cable, on one of them, still have wifi capability. When attaching ethernet cable, the light on the port does not light.

Currently using my second Pavilion, with the cable connected, and the light on the port is light.

Could the problem be with the Wlan/wireless card? Does this Realtek card handle both wired and wireless?

Would prefer to do my own repairs when possible, as labor costs are way too high for my budget.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hey @dwflo,

 

Thanks for using the forums.  

 

Sounds to me like the port has become disconnected somehow, as it should be a combo Wlan/wireless card like you asked.  You could check to make sure the port is still connected properly, however it is likely that it will need to be replaced. 

 

Cheers,

TechSurge.

TechSurge
I work on behalf of HP


Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping.

View solution in original post

2 REPLIES 2
HP Recommended

Hey @dwflo,

 

Thanks for using the forums.  

 

Sounds to me like the port has become disconnected somehow, as it should be a combo Wlan/wireless card like you asked.  You could check to make sure the port is still connected properly, however it is likely that it will need to be replaced. 

 

Cheers,

TechSurge.

TechSurge
I work on behalf of HP


Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping.

HP Recommended

TechSurge,

 

Thank you for the reply.

 

I was able to correct the problem by opening the case, removing the wlan/wireless card, reinserting it and blowing out the inside of the laptop, with canned air. Now every thing is working.

Luckly it was not a hardware failur.

 

Regards Dave

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