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- Re: Lost my ethernet cable connection.
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05-08-2016 07:16 PM
Have 2 Pavilions and lost the ethernet connection, with the cable, on one of them, still have wifi capability. When attaching ethernet cable, the light on the port does not light.
Currently using my second Pavilion, with the cable connected, and the light on the port is light.
Could the problem be with the Wlan/wireless card? Does this Realtek card handle both wired and wireless?
Would prefer to do my own repairs when possible, as labor costs are way too high for my budget.
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Accepted Solutions
05-09-2016 02:39 PM
Hey @dwflo,
Thanks for using the forums.
Sounds to me like the port has become disconnected somehow, as it should be a combo Wlan/wireless card like you asked. You could check to make sure the port is still connected properly, however it is likely that it will need to be replaced.
Cheers,
TechSurge.
TechSurge
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping.
05-09-2016 02:39 PM
Hey @dwflo,
Thanks for using the forums.
Sounds to me like the port has become disconnected somehow, as it should be a combo Wlan/wireless card like you asked. You could check to make sure the port is still connected properly, however it is likely that it will need to be replaced.
Cheers,
TechSurge.
TechSurge
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping.
05-09-2016 03:17 PM
TechSurge,
Thank you for the reply.
I was able to correct the problem by opening the case, removing the wlan/wireless card, reinserting it and blowing out the inside of the laptop, with canned air. Now every thing is working.
Luckly it was not a hardware failur.
Regards Dave
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