MISSING SOFTWARE AND DRIVERS

[Paul_Tikkanen]

As I wrote earlier...you can't do anything from Internet explorer, and you have to use another PC to do anything until you get the Firefox file downloaded from the link.

Then you copy the file to a USB flash drive plug the flash drive into your notebook and run the file from there and it will install Firefox without the need to use Internet explorer on your notebook at all.

Use this link, because maybe the one I gave you is too new...this one is specifically for XP and Vista.

https://archive.org/download/firefox-for-winXP-Vista/Firefox%20Setup%2052.9.0.exe 

If you are still at an impasse, you can purchase recovery media for your notebook from this vendor at the link below:

Computer Surgeons - Recovery Kit 579094-002 For HP Model Number dv6-1238nr

That will have all the drivers, but Internet Explorer still won't work.

[mconner]

THANK YOU AGAIN FOR YOUR HELP ALL THE DRIVERS ARE NOW INSTALLED AND MY WIFI AND INTERNET ONLINE 

JUST HAVE TO FIGURE OUT THE OTHER BECAUSE I DID AS YOU SAID AND MY LAPTOP IS STILL REJECTING THE FILE FOR FIREFOX  SOMETHING TO DO WITH CERTIFICATES   I DONT KNOW 

ANYWAY THANK YOU SO SO MUCH FOR YOUR HELP 

[Paul_Tikkanen]

Anytime.

Glad to have been of assistance.

You can also try the old Chrome version for Vista:

Download Google Chrome 26.0.1410.5 Dev for Windows - OldVersion.com

Click on the green download button under all that file info.