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‎04-15-2025 04:16 AM

HP Recommended
Product: HP 15.6 inch Laptop PC 15-fd0000 (70R06AV)
Operating System: Microsoft Windows 11

so basically i use an airpod and today when i went to connect em i find the bluetooth symbol is gone. i usually dont panic an it had had multiple times but today was diff. this time it didnt even want to come. it just vanished and i researched and use chat gpt to restore it but it wont. i think it got worse pls help

1 REPLY 1

‎04-16-2025 05:44 AM

HP Recommended

Hi @nehalkarim2025 

 

Welcome to the HP Support Community!

 

Thanks for posting your query! We're here to help you get back up and running.

 

I'm sorry you're dealing with this frustrating issue. Let's work through it step by step to restore your Bluetooth functionality:

1. Check Bluetooth Status

  • Press Windows + A to open the Quick Settings panel.
  • Look for the Bluetooth toggle. If it's missing, proceed to the next steps.

2. Restart Bluetooth Services

  • Press Windows + R, type services.msc, and hit Enter.
  • Locate Bluetooth Support Service and Bluetooth User Support Service.
  • Right-click each service, select Restart, and set their Startup Type to Automatic (Right-click > Properties > Set to Automatic).

3. Update or Reinstall Bluetooth Drivers

  • Open Device Manager (Right-click the Start button and select it).
  • Expand Bluetooth, right-click your Bluetooth adapter, and select Update Driver.
  • If updating doesn’t work, uninstall the driver and restart your laptop. Windows will reinstall the driver automatically.

4. Run the Bluetooth Troubleshooter

  • Go to Settings > System > Troubleshoot > Other Troubleshooters.
  • Scroll down to Bluetooth and click Run. Follow the on-screen instructions.

5. Check for Windows Updates

  • Go to Settings > Windows Update and install any pending updates. Updates often include fixes for hardware issues.

6. Perform a Hard Reset

  • Turn off your laptop and unplug it from the power source.
  • Press and hold the power button for 15 seconds to drain residual power.
  • Reconnect the power and turn it back on.

 

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I am an HP Employee.
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