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Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
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‎08-16-2025 01:47 AM

HP Recommended
Operating System: Microsoft Windows 10 IOT

Dear team,  Im using Hp loptop module : RTL8723DE. Wifi 5ghz is not showing on the loptop even in the device manager i have checked with the help of google but no use.

Pl rectify the isssue.

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1 REPLY 1

‎08-16-2025 07:22 AM

HP Recommended

Hi:

 

There's nothing wrong with the Wi-Fi card or your notebook.

 

That model Wi-Fi card can only operate on the 2.4 GHz Wi-Fi band.

 

RTL8723DE - Realtek | Wireless Chipset

 

You would have to remove and replace the RTL8723DE Wi-Fi card with this dual band model to connect to the 5.0 GHz Wi-Fi band or buy a USB dual band Wi-Fi adapter.

 

Realtek RTL8821CE 802.11 ac 1×1 Wi-Fi + Bluetooth 4.2 Combo Adapter (MU-MIMO supported)   HP part # L17365-005.

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