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‎08-11-2023 12:51 PM

HP Recommended
Product: HP Pavilion x360 15 Convertible PC 15-er1000 (4R5X0AV)
Operating System: Microsoft Windows 11

Hi all, so I hope this helps others experiencing issues with their wifi completely failing on ANY device using the MediaTek MT7921 driver. So today I found my laptop having no wireless, and Windows didn't even see the hardware in the device manager. I ended up connecting a dongle to my laptop and was able to do some searching. I found this to be an extremely common issue. It is however NOT a  hardware failure, as much as it seems to be. While Windows doesn't show it in the device manager if you go to the system information panel, then go to hardware and networking, it will show as present. The Lenovo driver package is functional, I really don't know why HP doesn't do anything about this, this card is not new and the issues reported are also a little too long in the tooth for being so widespread, anyways, here's the link to the good driver:

 

MediaTek MT7921 Wireless Lan Driver for Windows 11 (Version 21H2 or later), 10 (Version 1909 or late...

 

Don't worry about it being a Lenovo driver package, it'll work fine. Then afterward, do a cold reboot (shut down your PC all the way and then press the power button) when it comes back up to Windows and you login in, you should be back online/ Hope this helps! 

V/R,




Peter Stefanov
Data-Center Engineer, Comcast
Category:
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