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‎02-10-2023 09:11 AM

HP Recommended
Product: HP Pavilion dv7t-6c00 CTO Entertainment Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

Unable to find compatible bluetooth driver for this laptop running on Windows 10(64 bit). I bought a bluetooth adapter which tested fine on my other pc also running windows 10. I have no option to turn bluetooth on, there is no bluetooth option in device manager, there is no bluetooth adapter in network adapters. What driver would I use to provide this laptop with the option to turn bluetooth on?

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2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-10-2023 09:50 PM

HP Recommended

Problem was unrelated to drivers, after testing the USB ports I discovered although they reported they were working fine in Device Manager they were not recognizing any devices plugged in. After disassembly and reassembly, cleaning some of the contacts did the trick and everything works.

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2 REPLIES 2

‎02-10-2023 08:20 PM

HP Recommended
@ThicLikeAqua wrote:

 I bought a bluetooth adapter which tested fine on my other pc also running windows 10.

@ThicLikeAqua 

 

What is it ? You have to install ITS driver first.

 

Regards.

BH
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1 person found this reply helpful
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‎02-10-2023 09:50 PM

HP Recommended

Problem was unrelated to drivers, after testing the USB ports I discovered although they reported they were working fine in Device Manager they were not recognizing any devices plugged in. After disassembly and reassembly, cleaning some of the contacts did the trick and everything works.

Was this reply helpful? Yes No
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