Missing bluetooth pavilion 15

[Hutson90]

Ever since i updated to windows 11 my Bluetooth capability has disappeared but will re-appear every now an then.

[Raj_05]

Hi @Hutson90,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds like the Bluetooth issue on your HP Pavilion 15 could be related to driver problems or system conflicts following the Windows 11 update. Here are some steps you can take to troubleshoot.

Check Bluetooth Settings:

• Go to Settings > Devices > Bluetooth & other devices and make sure Bluetooth is turned on.

Update Bluetooth Drivers:

• Open Device Manager (right-click the Start button and select it).
• Find Bluetooth in the list and expand it.
• Right-click on your Bluetooth adapter and select Update driver. Choose to search automatically for updated driver software.

Reinstall Bluetooth Drivers:

• In Device Manager, right-click on your Bluetooth adapter and select Uninstall device.
• Restart your laptop. Windows should automatically reinstall the Bluetooth drivers.

Check for Windows Updates:

• Go to Settings > Update & Security > Windows Update and check for any available updates. Sometimes, additional patches or updates may fix compatibility issues.

Run Bluetooth Troubleshooter:

• Go to Settings > Update & Security > Troubleshoot > Additional troubleshooters.
• Select Bluetooth and run the troubleshooter to identify and resolve any issues.

Check for Conflicts:

• Sometimes, third-party software can cause conflicts with Bluetooth. If you have recently installed any new software, try disabling or uninstalling it to see if it resolves the issue.

BIOS Update:

• Check if there is a BIOS update available for your Pavilion 15 on the HP Support website. An outdated BIOS can sometimes cause hardware compatibility issues.

Check Hardware Functionality:

• If none of the above solutions work, it’s possible there could be a hardware issue with the Bluetooth module.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support