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‎04-20-2019 02:00 PM

HP Recommended
Product: HP 2000-329WM Notebook PC
Operating System: Microsoft Windows 7 (32-bit)

Recently reinstalled windows 7 32bit to my laptop. I am currently unable to access my internet using both ethernet and wifi. I check my device manager and my ethernet controller has a yellow symbol next to it. I been searching around and havent been able to find the right driver for this. 

1 REPLY 1

‎04-20-2019 02:03 PM - edited ‎04-20-2019 02:06 PM

HP Recommended

Hi:

 

You need this driver...

 

This package provides the Realtek Local Area Network (LAN) Driver that enables the Realtek Network Interface Card (NIC) Chip in supported notebook models that are running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp52001-52500/sp52421.exe

 

The parts list for your notebook indicates that it comes with a Ralink wifi card, so you would need this driver for that device.

 

But there should be a device labeled as a Network Controller as well if the wifi card is missing a driver...

 

This package contains the driver installation package for the Ralink Wireless LAN Controllers in supported notebook models that are running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp56501-57000/sp56942.exe

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