-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Wireless and Networking
- Missing some drivers

Create an account on the HP Community to personalize your profile and ask a question
12-03-2017 02:37 AM
Hello Everyone,
after doing some maintenance , i have missing some drivers
iam so frustated because my Laptop can't connect to internet , the wifi laptop cannot detect the all signal
the notification showing :
" An Ethernet cable looks like a telephone cable but with larger connectors on the ends. Plug this cable into the opening on the back or side of the computer.Make sure the other end of cable is plugged into the router.if that does not help,try using a different cable."
Device Manager Displayed
*Other Device
-PCI Device
\VEN_10EC&DEV_5229&SUBSYS_1855103C&REV_01\4&ad415f8&0&00E2 requires further installation.
-PCI Simple Communications Controller
\VEN_8086&DEV_1E3A&SUBSYS_1855103C&REV_04\3&11583659&0&B0 requires further installation.
Please Help , Thanks in advance
12-03-2017 04:14 AM
Hi
You are obviously connecting to the internet somehow (ethernet?), and to match a driver to your laptop please give the make and model, as HP 1000 Notebook PC has 14 types in the US, if the ethernet works try...
https://support.hp.com/us-en/drivers
and perhaps...
may help.
It seems one may be a card reader from Realtek, the other an Intel unit.
12-03-2017 07:09 AM
Hi, @Johnzz
You need these drivers...
For the card reader, use the W10 driver directly from Realtek...download, unzip and run the setup application from the 1st file listed at the link below.
For the PCI Simple Comms Controller, you will have to use the W8 driver...
This package provides the Intel Management Engine Interface (MEI) Driver for the supported notebook models and operating systems. The Intel Management Engine Interface enables communication between the host operating system and the Intel Management Engine firmware.
http://ftp.hp.com/pub/softpaq/sp58001-58500/sp58464.exe
Neither of the above drivers would have any impact on why you can't connect via ethernet cable.
You should be seeing a Realtek FE ethernet adapter under the network adapters device manager category.
If you do, then it should be working. If you don't, and the device needs a driver, then you should be seeing a device listed where you see the other devices listed, labeled as an Ethernet Controller.
If you see either, the only suggestion I can offer, would be to install the W10 ethernet driver directly from Realtek.
Download, unzip and run the setup application from the W10 driver at the link below...