Missing wireless network adapter Intel Centrino Wireless n-6230

[CandaceC]

My laptop stopped connecting to WiFi randomly. I was able to temporarily fix this by shutting down and restarting the computer a few times, but now it won't connect at all. When I checked the Network and Sharing center it says that "Windows cannot detect any wireless network interfaces".  After that I checked Device Manager and the Intel Centrino Wireless n-6230 network adapter driver has mysteriously disappeared. 

I've already viewed the video "Reinstalling the Wireless Network Adapter Driver through Device Manager" and this did not help. 

Please help! I need to be able to connect to WiFi for work and this is a serious setback for me.

[A4Apollo · Accepted solution]

Hi! @CandaceC, Welcome to HP forums.

I understand you have wireless issues with your laptop.

Don't worry I'm here to help you out.

Did you make any software or hardware changes on your PC?

Please provide the product number of your PC to assist you better.

Manually change network settings

Manually changing the network settings can resolve wireless connection issues. Create a restore point in Windows, and then manually change the network settings.
Using the search box on the taskbar, search for and open Create a restore point.
The System Properties window displays.
Click Create.
Type a name for the restore point, and then click Create.
Windows creates the restore point.
Using the search box on the taskbar, search for Command Prompt. In the results list, right-click Command Prompt, and then click Run as administrator.
If a User Account Control screen displays asking if you want to allow the app to make changes to your computer, click Yes.

Type the following commands one at a time, pressing Enter after each one.
netsh int tcp set heuristics disabled
netsh int tcp set global autotuninglevel=disabled
netsh int tcp set global rss=enabled
To open the TCP Global Settings, type netsh int tcp show global in Command Prompt and then press Enter.
Make sure all settings are disabled except Receive-Side Scaling State.
Close Command Prompt, reboot the system and then try to connect to the Internet.

If the issue still persists try uninstalling the wireless drivers from device manager and install the latest drivers using HP support assistant.

Note: Before uninstalling the wireless drivers make sure you connect the ethernet cable to your PC and then uninstall the drivers.

Refer this article to know more information about using HP support assistant.

Let me know if this works!

Have a great day! 🙂

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[CandaceC]

Thanks very much for replying Mr. Robot, I had to uninstall the driver and install the ProSet one and it worked! Have a great weekend !

[A4Apollo]

Hi! @CandaceC! You're welcome and thanks for your prompt response.

I am glad to hear that your issue got resolved.

If you have any queries in future related to any HP products, you can always reach out to us.

We will try our best to help you out.

Take care,
Have a great day! 🙂