My HP Envy Laptop cannot connect to the network or wifi.

[JanistheRasin]

 

[zoey7886]

@JanistheRasin, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding your HP Envy not being able to connect to Wi-Fi! 

We're thrilled to have the opportunity to assist you and provide a solution.  

It looks like your HP Envy x360 running Windows 11 is not detecting or connecting to any networks. Here are some troubleshooting steps you can follow:

Check if Wi-Fi is Enabled

1. Click on the Wi-Fi icon in the taskbar (bottom right corner).
2. Ensure that Wi-Fi is turned on.
3. If the Wi-Fi option is missing, go to Settings → Network & Internet → Wi-Fi and enable it.

Restart Your Laptop & Router

• Restart your laptop and try reconnecting.
• Restart your router/modem by turning it off, waiting 30 seconds, and turning it back on.

Run the Network Troubleshooter

1. Go to Settings → Network & Internet.
2. Click on Advanced network settings.
3. Under More settings, select Network Troubleshooter and follow the prompts.

Check Airplane Mode

• The image shows that Airplane mode is off, but toggle it on and off again to ensure it's properly disabled.

Update or Reinstall Wi-Fi Drivers

1. Right-click on the Start Menu and select Device Manager.
2. Expand Network Adapters and look for your Wi-Fi adapter.
3. Right-click on the adapter and choose Update driver → Search automatically for drivers.
4. If the issue persists, right-click again and select Uninstall device, then restart your laptop to reinstall it.

Reset Network Settings

1. Go to Settings → Network & Internet → Advanced network settings.
2. Scroll down to Network reset and click on Reset now.
3. Restart your laptop and check if the issue is resolved.

Check for Windows Updates

1. Open Settings → Windows Update.
2. Click Check for updates and install any pending updates.

Try these steps and let me know if the issue persists!  

Take care, and have an amazing day!  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

Regards, 

[Akhi_H]

Hope you're having an amazing day! We wanted to follow up on the technical issue we tackled earlier. Are you all set and issue-free? 

If you encounter any more hiccups or have questions, please don't hesitate to reach out. We're here to help and support you every step of the way! 

We'll be archiving this case, but feel free to respond to this thread anytime to continue the conversation. 

If our solution hit the spot, please click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left as that would make our day! 

Take care, and have an incredible day ahead! 

Regards, 

Akhi_H