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HP Recommended
HP Pavilion Touch Screen

My Laptop is not connecting to the internet. I know I have internet connection as I have another  laptop that is connected and I'm on right now. When I click on the icon, it says "No internet access connection avaiable."

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Hi@Monimark,

 

Welcome to the HP Support Community! I'd like to help!

 

I see you are experiencing Wi-Fi connection issues with the HP Pavilion Touch Screen.

 

I have a few recommendations 

  • Update your Notebook computer to the latest BIOS from HP.COM.
  • This issue can usually appear on laptops, and in most cases the problem is caused by outdated drivers. Simply reinstall or update your drivers and the issue should be resolved.
  • Make sure the Windows and HP support assistant updates are up to date. 
  • To Resolve wireless connectivity or internet issues if your Wi-Fi stops working as expected please click this link

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.


Have a great day!

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