My HP OfficeJet 4655 Printer will not turn on.

[ZERB2]

Seems I am having to do a lot of software and driver updates via CCleaner.

My internet connection is wireless.

No forewarning - printer screen flashed yellow'ish and went down.

Will not turn on when plugged into any other working plug receptacles.

[Kuroi_Kenshi]

Hi @ZERB2,

Welcome to the HP Support Community! 

Looks like your printer’s taking an unexpected power nap, yellowish screen and all! 😅 Let's get it back up and running, so you don’t have to wrestle with updates and unplugged connections.

HP OfficeJet 4655 All-in-One Printer is not turning on and you see a yellowish flash before it goes down, this could be due to several reasons such as power supply issues, internal hardware problems, or faulty connections. Let's go through a step-by-step troubleshooting process:

Verify the Power Supply

1. Check the Power Cable:

   • Ensure that the power cable is securely plugged into both the printer and the power outlet.
   • Inspect the cable for any visible damage. If damaged, try using a different power cable that fits your printer.

2. Test a Different Power Outlet:

   • Plug the printer into a different electrical outlet to rule out any issues with the original power source.

Perform a Power Cycle (Reset the Printer)

1. Unplug the Printer:
   • Disconnect the printer from the power source.
2. Wait for 2-3 Minutes:
   • Let the printer sit unplugged for 2-3 minutes. This helps to reset the internal components of the printer.
3. Reconnect the Printer:
   • Plug the printer back into the power outlet and press the power button to see if it turns on.

Check for Power Indicator Lights

1. Observe the Power Button:

   • When you plug the printer in and press the power button, see if any lights illuminate or blink. If the power button light flashes, it may indicate a specific issue that can be diagnosed by HP support.

2. Look for Error Codes:

   • If the screen flashes yellow, this could indicate an error, such as a hardware malfunction. Note any flashing patterns as they may help diagnose the issue.

Check for Paper Jams

Sometimes a paper jam can cause the printer to shut down unexpectedly:

1. Open the Printer Access Doors:
   • Open both the front and back doors of the printer.
2. Check for Jammed Paper:
   • Look for any paper stuck inside the printer and carefully remove it.
3. Close the Doors Securely:
   • Once you have cleared any paper, make sure the doors close properly and securely.

Test with a Different Power Cord

If you have a compatible power cord, try using it to rule out a potential fault with the original one.

Remove and Reinsert Ink Cartridges

Sometimes, removing and reinserting the ink cartridges can help:

1. Open the Printer Cover to access the ink cartridges.
2. Remove the Ink Cartridges:
   • Carefully remove the ink cartridges from the printer.
3. Reinsert the Ink Cartridges:
   • Put the cartridges back into their slots to ensure they are properly seated.

Try a Hard Reset (Factory Reset)

If none of the previous step's help, you can try a hard reset:

1. Turn off the Printer.
2. Unplug the Printer from the Power Source.
3. Press and Hold the Power Button for 15-20 seconds.
4. Plug the Printer Back In and turn it on.

Hang tight, we’ll bring it back to life in no time. If it gives you any more trouble, you know where to find me! 😊

Hope I was able to make things easier for you! 😊

If this solved your issue, go ahead and mark it as "Accepted Solution" and hit "Yes"—your feedback keeps us going and helps others too! 👍✨

Take care and have an amazing day! 🚀

Best regards,

[BeemerBiker]

@Kuroi_Kenshi advice is correct.

If needed, here are some references for your printer

Watch this video to see how to reset your printer: 4652.

This video shows how to connect to the router: 4650
Wi-Fi Direct is explained on page 57 of the User Manual, this Wi-Fi setup avoids configuring the router.

All HP manuals are here: 4650 series

Specifications for your system: 4650 4655 4652