My HP Pavilion x360 Convertible WiFi stopped working

[IsabellaMcKean]

My mother in law has a HP Pavilion x360 Convertible laptop and the wifi stopped working and the driver isnt working now. Please help. I can provide any of the hardware IDs that you may need.

[budafuoko]

so let me get this straight. you have uninstalled the driver and attempted a reinstall

sorry if this sounds stupid but before you did that you did check to see if the wifi was off? or if there was a digital switch (fn button combination) or physical switch which stopped power to the wifi antenna?

if the switch is off the drivers will not install because there is no power to the chip

i suggest looking up fn button combinations with your specific computer

if that doesn't work you may need a new wifi antenna

when purchasing wifi antennas make sure you get one for a mobile computer. there are different types of pci-e depending if you are mobile or desktop