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My HP laptop won’t let me select my network

HP Recommended
Pavilion m6-1045dx
Microsoft Windows 7 (64-bit)

All the sudden my network was gone from my laptop so I can’t select it to connect to. I went to manually put it in to see if it would come up and all it says it that it already knows the network but it’s still not on my list to select. Is there any way to forget all of them and have it find it new again?

HP Support Agent
HP Support Agent
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I reviewed your post and I understand that you are facing issues connecting to your network.


Don’t worry, I assure you I will try my best to get this sorted.


I recommend you follow the below steps and check if it helps.


Powercycle the network:

1. Shut down your notebook.

2. Unplug the power to your router.

3. Unplug the power to your modem.

4. Wait at least 45 seconds.

5. Plug in the modem, and wait for it to come back online.

6. Plug in the router, and wait for it to come back online.

7. Turn on your notebook, and test your connection.


Reinstall the network adapter drivers:

1. Download the drivers from here but do not run them yet.

2. Go to your start screen/menu and type Device Manager.

3. Expand Network adapters.

4. Right click on the wireless adapter and choose Uninstall.

5. Run the downloaded drivers from step 1.

6. Restart your PC and test.


Let me know how it goes and you have a great day!


P.S: Welcome to the HP Support Community 😊


If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!



Stay Home – Stay Safe

I am an HP Employee

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