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08-16-2022 12:16 PM
I have a HP Pavilion Laptop PC 15-eg2000 (4U8D9AV) and the Bluetooth keeps randomly vanishing from the device manager. The first couple of months of owning and using laptop I had no problems. I tried reinstalling the bios and the Bluetooth function was restored. Next day the Bluetooth worked and then vanished mid use so I reinstalled the Bluetooth driver and the Bluetooth reappeared and worked for a day before vanishing again mid use. Do you think my surfshark VPN is somehow making this happen? Do you think its a Hardware problem or a driver problem. I have ran the computer through the HP diagnostics app and everything comes back fine on the report.
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