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Santoshm
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Solved!

My PC is not showing 5G wifi

HP Recommended
T0Z59PA#ACJ
Microsoft Windows 10 (64-bit)

Hi,

 

I have 6th Gen i5 Pavilion HP laptop and recently I found that my PC is not showing up 5GHz WiFi. 

I checked my network drivers. It got only 802.11b/g/n and I tried updating my network drivers. Still no luck. 

 

Please help me through this.

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Paul_Tikkanen
Level 21
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Message 2 of 4
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HP Recommended

Hi:

 

The parts list for your notebook below, indicates that it comes with a Realtek RTL8723BE 802.11b/g/n 1x1 Wi-Fi and Bluetooth 4.0 combination WLAN adapter.

 

https://partsurfer.hp.com/Search.aspx?searchText=T0Z59PA

 

That model wifi adapter cannot connect to any 5.0 GHz wifi network.  It can only connect to networks on the 2.4 GHz band.

 

So, there is nothing wrong with the wifi card itself.

 

If you want to upgrade to a dual band card, you can upgrade to this one only...

 

Realtek RTL8821CE 802.11 ac 1x1 WiFi + Bluetooth 4.2 Combo Adapter (MU-MIMO supported) HP part # L17365-005.

 

You can find this model on eBay.

 

https://www.ebay.com/sch/i.html?_from=R40&_nkw=L17365-005&_sacat=0&_sop=15

The card has the same throughput as the RTL8723BE on the 2.4 GHz wifi band, but on the 5.0 GHz wifi band with an AC router, it has a maximum throughput of 433 MBPS.

 

or you can purchase an external dual band USB wifi adapter.

 

Here is the link to the service manual for your notebook, where you can find the wifi card removal and replacement procedure.

 

http://h10032.www1.hp.com/ctg/Manual/c04642845

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3 REPLIES 3
Paul_Tikkanen
Level 21
Level 21
132,210 122,387 20,117 30,849
Message 2 of 4
Flag Post
HP Recommended

Hi:

 

The parts list for your notebook below, indicates that it comes with a Realtek RTL8723BE 802.11b/g/n 1x1 Wi-Fi and Bluetooth 4.0 combination WLAN adapter.

 

https://partsurfer.hp.com/Search.aspx?searchText=T0Z59PA

 

That model wifi adapter cannot connect to any 5.0 GHz wifi network.  It can only connect to networks on the 2.4 GHz band.

 

So, there is nothing wrong with the wifi card itself.

 

If you want to upgrade to a dual band card, you can upgrade to this one only...

 

Realtek RTL8821CE 802.11 ac 1x1 WiFi + Bluetooth 4.2 Combo Adapter (MU-MIMO supported) HP part # L17365-005.

 

You can find this model on eBay.

 

https://www.ebay.com/sch/i.html?_from=R40&_nkw=L17365-005&_sacat=0&_sop=15

The card has the same throughput as the RTL8723BE on the 2.4 GHz wifi band, but on the 5.0 GHz wifi band with an AC router, it has a maximum throughput of 433 MBPS.

 

or you can purchase an external dual band USB wifi adapter.

 

Here is the link to the service manual for your notebook, where you can find the wifi card removal and replacement procedure.

 

http://h10032.www1.hp.com/ctg/Manual/c04642845

View solution in original post

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Santoshm
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Thank you Paul.

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Paul_Tikkanen
Level 21
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132,210 122,387 20,117 30,849
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You're very welcome.

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