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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Wireless and Networking
- My WiFi refused to turn on

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08-04-2019 10:55 AM
Thank you for posting your query on HP Community,
Have you checked if the wireless drivers are listed under Network adapter?
Did you try to update the Bios on your notebook?
- Power Cycle Devices – As we always suggest, before you will go for any further steps, first you should try to reboot your devices, so you should try to reboot your wireless router, and computer and then try to connect with wifi, if you are not able to connect to wifi, then you may follow the steps bellow.
- Turn On Wifi- every laptop or computer has a button to turn the wireless on or off. So you should try to turn on the wifi button by pressing the button.
Please try the steps in this HP document: HP PCs - Troubleshooting Wireless Network and Internet (Windows 😎
The document contains useful steps such as resetting the connection, adjusting different settings and more. I believe these steps will help you out.
Let me know how it goes for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Jeet_Singh
I am an HP Employee