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‎05-10-2021 11:07 PM

HP Recommended
Product: HP Spectre x360
Operating System: Microsoft Windows 10 (64-bit)

Hi guys, got this problem where my Beats Solo3 are connected in bluetooth yet they don't show on sound control panel, I'm running Windows 10 pro 20h2.

 

Everything else is working just fine but I tried everything for this bluetooth problem, reinstalled the bluetooth drivers and the wireless adapters, nothing helped, put the bluetooth support service on automatic and paired and repaired 100 times. Got the latest conexant Hd driver and I rolled back to the 2017 one and still didn't work. pic 1 .jpgpic 2.jpg

2 REPLIES 2

‎05-11-2021 12:27 AM - edited ‎05-11-2021 12:33 AM

HP Recommended

@Camazotz 

 

That means your machine does not know what it is. You have install its driver for your headset first. After that you can see something similar my device

 

         bose.png

 

Regards,

BH
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‎05-11-2021 08:56 PM

HP Recommended

Hey there Mr. BH thanks for the help, Windows sets up the driver correctly when it pairs and it's found in the Hardware yet it's not recognizing as an audio device pic 3.jpg

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