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Message 1 of 2
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My computer rejects SIM cards

HP Recommended
HP Spectre x2 Detatchable
Microsoft Windows 10 (64-bit)

I bought my computer in the US and it came with a Verizon SIM card. I now live in South Africa and I have tried a number of SIM cards from local cellular companies but it rejects them.

I request assistance on how I can get this computer to work with a local SIM card.

HP Support Agent
HP Support Agent
10,488 10,491 469 744
Message 2 of 2
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HP Recommended

@Ngogwe Welcome to HP Community!


Please provide the correct product number.


Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: 


Click here for steps on finding the information we need!


Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.


Keep us posted,

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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!


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