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‎11-21-2021 08:27 AM - last edited on ‎11-21-2021 12:33 PM by Retired

HP Recommended
Product: HP Laptop 15-dw1xxx
Operating System: Microsoft Windows 10 (64-bit)

I bought this laptop two years ago and I have not had any internet errors with it. Yesterday morning it was working perfectly fine, but then in the afternoon there was no internet at all. I was able to connect to the wifi wireless router and any hotspot in vain, it had no internet.
Thank you in advance for your answers!

Category:
1 person had the same question
1 REPLY 1

‎11-21-2021 08:59 AM

HP Recommended

Update!

 

 

After a long wait, the internet loaded, but when I opened some webpage, it gave me this:

Internet access has been blocked by the system
The connection may have been blocked by a firewall or anti-virus software.

I have 2 antivirus on my computer. Kaspersky and Avast. I just deleted Kaspersky to see if there would be any change, but nothing happened. And with Avast there was nothing to block my router.

 

Thanks in advance for further answers! 🙂

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