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My laptop does not recognize available networks. Cannot connect

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Microsoft Windows 10 (32-bit)

My laptop does not recognize available networks. Cannot connect.  It keeps saying I need to check my ethernet cables but I am wireless


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What is your HP15 ? Looks like it only supports 2.4GHz networks. Please allow your router to broadcast dual bands which are 2.4GHz and 5.0GHz. You machine should be able to "see" 2.4GHz network and you can connect.



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