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02-11-2018 10:11 AM
everytime i log in my laptop prepares windows for ten minutes, has a black screen for ten minutes after and then when it loads, I cant press anything
Solved! Go to Solution.
Accepted Solutions
02-11-2018 11:39 AM
Download, save, and install:
Follow the on-screen instructions to complete the installation.
Prevent or fixes an issue for system long logon process.
How to find software / driver(s) for your computer:
Open your Software and Driver support page >
Open Category Software-Solutions >
Open (Click Details) HP Image Enhancement for System Logon
Click See full details to see the installation information page (includes the download)
If you have not done so, open your Software and Driver support page and check for other software / drivers that may need to be updated / installed.
OR
Some people use HP Support Assistant for updating HP software / drivers.
Download:
- If you have ‘Admin’ control, you may highlight the package and “double-click” to install it, else Right-Click, select run as Administrator and install.
HP PCs - Using HP Support Assistant (Windows 10, 8, 7)
HP PCs - Troubleshooting HP Support Assistant (Windows 10, 😎
Thank you for participating in the HP Community Forum.
We are a community of HP enthusiasts dedicated to supporting HP devices and technology.
02-11-2018 11:39 AM
Download, save, and install:
Follow the on-screen instructions to complete the installation.
Prevent or fixes an issue for system long logon process.
How to find software / driver(s) for your computer:
Open your Software and Driver support page >
Open Category Software-Solutions >
Open (Click Details) HP Image Enhancement for System Logon
Click See full details to see the installation information page (includes the download)
If you have not done so, open your Software and Driver support page and check for other software / drivers that may need to be updated / installed.
OR
Some people use HP Support Assistant for updating HP software / drivers.
Download:
- If you have ‘Admin’ control, you may highlight the package and “double-click” to install it, else Right-Click, select run as Administrator and install.
HP PCs - Using HP Support Assistant (Windows 10, 8, 7)
HP PCs - Troubleshooting HP Support Assistant (Windows 10, 😎
Thank you for participating in the HP Community Forum.
We are a community of HP enthusiasts dedicated to supporting HP devices and technology.