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- HP Community
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- Notebook Wireless and Networking
- Re: My wifi network is refusing to show up

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08-21-2020 12:00 PM
My internet was out for a couple of days, but it’s finally up and running again. I can use the wifi just fine on my phone and it’s working on other computers in the house, so there’s no issue with the connection. However, on my laptop, it refuses to work. My network doesn’t even show up when I browse networks. I’ve restarted the computer countless times, turned the wifi on and off in hopes that it’ll appear but it never does. It’s been nearly two hours but my computer acts like my wifi network is entirely nonexistent.
08-24-2020 10:54 AM
@Andrea151 Welcome to HP Community!
Please provide the correct product number.
Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution:
Click here for steps on finding the information we need!
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http://support.hp.com/us-en/document/c03754824
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