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HP Recommended
Omen 16
Microsoft Windows 11

My wifi willl automatically disconnencted and while checking settings it shows no networks. After updating the driver problem resolves But this happening again and again. I tried troubleshooting. But still this problem Ocuurs. 

22 REPLIES 22
HP Recommended

Hello @Ask004 

Sorry to hear that you are having problems ... I would like to help you.

 

Let me check your current system configuration.

 

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/paste following key/value pairs:

 

OS Name

 

Version

 

System Model

 

System SKU

( equals HP product number (p/n) )

 

Processor

 

BIOS Version/Date

 

 

(2) Start Windows <Device Manager>

- Expand <Network adapters>

--->>> Send screenshot

 

(3Please report your results

HP Recommended

Ask004_0-1664609453450.png

Ask004_1-1664609489278.png

Thanks for the reply

 

HP Recommended

Hello @Ask004 

 

(1) Download and install

Realtek RTL8xxx Wireless LAN Drivers

1.0.0.207 Rev.S

 

 

Download

 

(2) Restart Windows

(3) Test again

(4) Please report your results

HP Recommended

Hello @Ask004 

 

Try the latest driver !

 

(1Download and install / update

Realtek RTL8xxx Wireless LAN Drivers

1.0.0.208 Rev.S

 

 

Download

 

(2Reboot Windows

(3Test your notebook

(4Please report your results

HP Recommended

Same problem arises bro. Sometimes really got frustrated. Its new device and showing this type of problems.

HP Recommended

Hello @Ask004 

 

Can other computers/tablets/smartphones work correctly with the wireless access point ?

HP Recommended

yes I use another laptop also. I am also using smartphone and my family members to.. no problem for any other device...

HP Recommended

Hello @Ask004 

 

(1Download and install from Microsoft Apps Store

HP PC Hardware Diagnostics Windows

or

HP PC Hardware Diagnostics Windows v1.8.2.0

 

(2) Run <HP Diagnostics for Windows>

- Perform Component Tests to check <wireless adapter>

 

(3Please report your results ( error messages, take screenshots )

( if serial number, device id, UUID, System Board CT Number is displayed, please blur )

HP Recommended

Ask004_0-1665017714576.png

And once this problem occurs i troubleshoots and it shows the ethernet cable is not connected corectly.

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