NIC in laptop not working

[SJREB]

I have an older HP Laptop DV1000 & the ethernet NIC stoped working. When I try to reinstall it, the Found New Hardware Wizard gives me this error message: Cannot Install the Hardware. The system can not find the file specified.

I tried uninstalling & reinstalling from the Hardware Manager with the same result. And I tried installing previous (older) versions of the driver that are already on the latptop with the same result.

The NIC is a REALtek RTL8139/810X, my OS is WIN XP PRO (32 bit)

Is there a way to fix, or am I going to need to replace the NIC. If I must replace it, where would I look for 1, what's the preferred replacement, etc..

I'd appreciate any help.  Thanks

[banhien]

Hi,

Whay is your Pavilion DV1000 actually ?  Please use the following instructions to find out the model/product of your machine:

  http://support.hp.com/us-en/document/c00033108

Regards.

[SJREB]

HI,  The Product: Pavilion dv1000,  the p/n:  DZ677AV

[Paul_Tikkanen]

Hi:

You need this ethernet driver for your notebook...

ftp://ftp.hp.com/pub/softpaq/sp28001-28500/sp28485.exe

[SJREB]

Thanks for the link. I tried to install with that driver but I got the same error message:

Cannot install this Hardware

There was a problem installing this hardware

REALtec RTL8139/810X Family Fast Ethernet NIC

An error occured during the installation on the device

The System cannot find the file specified

Click Finish to close Wizard

😞

[Paul_Tikkanen]

Try the ethernet driver directly from Realtek.

Download, unzip and run the setup application from the 2nd file listed at the link below.

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=14&PFid=7&Level=5&Conn=4&DownTy...

[SJREB]

Hi,  I get an error message that says "This version is for Windows Vista only"

[Paul_Tikkanen]

Oops.

Use the 4th driver on the list...

If that one doesn't work, try this one instead...3rd one on the list.

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=14&PFid=6&Level=5&Conn=4&DownTy...

[SJREB]

Hi, When I tried to use the 4th one I rec'd a message  "REALtec Ethernet controller was not found"

When I installed the last one that you suggested...  IT WORKED..!

Thank You...  Thank You...  Thank You... Thank You..! 

In fact it is working better now than it has in a Very Long Time   🙂

[Paul_Tikkanen · Accepted solution]

You're very welcome.

I'm surprised the HP driver didn't work, but glad the last one I posted did.

It must be that your notebook has the older PCI NIC, which is why the other Realtek driver didn't work.  That one is for the newer PCI express NICs.