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‎01-01-2017 09:18 AM

HP Recommended
Product: HP 15 BE002TU
Operating System: Microsoft Windows 7 (32-bit)

Hello,

 

Greetings and Wishes on the New Year!

 

I recently brought the HP 15 BE002TU from Amazon in India. This came with Free DOS installed. No Driver CD came with it!

 

I have a Windows 7 Home Premium 32 bit so installed it and find that I am stuck.

 

No Network so cant connect to the Internet.

 

No USB is recognised so cant transfer using a USB Stick.

 

Searched the HP site and it only shows 64 bitdrivers.

 

Really stuck.. Would appreciate if someone could guide me to acquiring necessary drivers.

 

The DVD drive works if that is some consolation!

 

Looking forward to guidance!

 

Thanks!

 

Regards

 

Frustrated HPian!

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-02-2017 05:40 PM - edited ‎01-02-2017 06:06 PM

HP Recommended

 

 

@AHHHHHHP wrote:

Hello,

 

Thank you!

 

The Cab file would not install and gave a message of checking proper OS.

 

Additionally everything seems ok now except for one device which shows the warning Triangle Mark..

 

This is the device

 

Intel(R) Trusted Execution Engine Interface

 

and the Hardware ID is as below

 

PCI\VEN_8086&DEV_2298&SUBSYS_81F1103C&REV_35
PCI\VEN_8086&DEV_2298&SUBSYS_81F1103C
PCI\VEN_8086&DEV_2298&CC_108000
PCI\VEN_8086&DEV_2298&CC_1080

 

Once again.. many thanks for your support and guidance!

 

Regards

 

 

https://downloadcenter.intel.com/download/23415/Intel-TXE-Intel-Trusted-Execution-Engine-driver

 

http://h20565.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=10193121&swItemId=ob_164313_1&swEnvOid=40...

 

https://download.lenovo.com/consumer/desktop/h1101323.exe

 

http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_164313_1

 

Regards.

☑ I do not work for HP, I volunteer.
☑ To close the topic, check "accept as a solution" the correct answer or Thumb to say thank you.
☑ I'm sorry but you do not answer questions privately.

View solution in original post

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12 REPLIES 12

‎01-01-2017 09:38 AM

HP Recommended

HI.

 

Try these:

 

WIFI

http://ftp.hp.com/pub/softpaq/sp66001-66500/sp66089.exe

Bluetooth controller

http://ftp.hp.com/pub/softpaq/sp65501-66000/sp65805.exe

 

Universal Serial Bus Controller (USB)

http://downloadmirror.intel.com/23789/eng/USB3_Win7_3.0.0.33.zip

SM Bus Controller

http://ftp.hp.com/pub/softpaq/sp64001-64500/sp64343.exe

Interfaz Intel Trusted Execution Engine

http://downloadmirror.intel.com/23415/eng/TXE_Win7_8_8.1_1.1.0.1089.zip

 Ethernet installs Win 7

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=14&PFid=7&Level=5&Conn=4&DownTy...

 

Realtek Card reader instala (Card reader driver for XP,Vista,Win7,Win8,Win8.1)

http://www.realtek.com.tw/Downloads/downloadsView.aspx?Langid=1&PNid=15&PFid=25&Level=4&Conn=3&DownT...

Chipset:

http://downloadmirror.intel.com/20775/eng/SetupChipset.exe

 

Regards.

☑ I do not work for HP, I volunteer.
☑ To close the topic, check "accept as a solution" the correct answer or Thumb to say thank you.
☑ I'm sorry but you do not answer questions privately.
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‎01-01-2017 10:26 AM - edited ‎01-01-2017 10:35 AM

HP Recommended

Hi:

 

Happy New Year to you too!

 

You will need this Intel W7 32 bit graphics driver...

 

https://downloadcenter.intel.com/download/26088/Intel-Graphics-Driver-for-Windows-7-32-bit-?product=...

 

There are much newer USB3, Wifi and bluetooth drivers for your model...

 

USB3:  Download, unzip and run the setup.exe file.

 

https://downloadcenter.intel.com/download/22824/USB-3-0-Driver-Intel-USB-3-0-eXtensible-Host-Control...

 

Wifi:

 

This package contains the driver installation package for the Realtek RTL8723BE/RTL8188EE wireless LAN Controller in the supported notebook models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp77501-78000/sp77548.exe

 

Bluetooth:

 

This package contains the driver installation package for the Realtek Bluetooth in the supported notebook models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp76001-76500/sp76419.exe

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‎01-01-2017 07:51 PM

HP Recommended

HI,

 

Thanks. Most of it worked and the Laptop seems to work but for the following drivers are not available.

 

Will appreciate your help...

 

Thanks!

 

Regards

 

undefined

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‎01-02-2017 12:14 AM

HP Recommended

 

 

Do not store drivers? Go to Control Panel, System, Device Manager missing right click, properties, details, copy and attach hardware IDs.

 

undefined

 

Regards.

☑ I do not work for HP, I volunteer.
☑ To close the topic, check "accept as a solution" the correct answer or Thumb to say thank you.
☑ I'm sorry but you do not answer questions privately.
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‎01-02-2017 04:18 AM

HP Recommended

Hi,

 

Copy pasted as below

 

PCI Data Acquisition and Signal Processing Controller

 

PCI Encryption/Decryption Controller

 

ACPI\INT3400
*INT3400

 

Thanks!

 

Regards

 

 

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‎01-02-2017 04:22 AM

HP Recommended

Sorry Sir,

 

 

Please disregard earlier post...

 

Here are the details as below

 

First one is

 

PCI Data Acquisition and Signal Processing Controller as under

 

 

PCI\VEN_8086&DEV_22DC&SUBSYS_81F1103C&REV_35
PCI\VEN_8086&DEV_22DC&SUBSYS_81F1103C
PCI\VEN_8086&DEV_22DC&CC_118000
PCI\VEN_8086&DEV_22DC&CC_1180

 

 

Second

 

PCI Encryption/Decryption Controller as under

 

 

PCI\VEN_8086&DEV_2298&SUBSYS_81F1103C&REV_35
PCI\VEN_8086&DEV_2298&SUBSYS_81F1103C
PCI\VEN_8086&DEV_2298&CC_108000
PCI\VEN_8086&DEV_2298&CC_1080

 

Third

 

Unknown Device as under

 

ACPI\INT3400
*INT3400

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‎01-02-2017 06:58 AM - edited ‎01-02-2017 06:59 AM

HP Recommended

You're very welcome.

 

You need these drivers...

 

PCI Data Acquisition and Signal Processing Controller, & Unknown:

 

This package contains the driver that enables the Intel Dynamic Platform and Thermal Framework firmware. Intel Dynamic Platform and Thermal Framework provide system temperature and power utilization information for the system thermal protection to function properly. This package is provided for supported notebook models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp71001-71500/sp71262.exe

 

PCI Encryption/Decryption Controller:

 

This package provides the Intel Trusted Execution Engine Interface (TXE) Driver for the supported notebook models running a supported operating system. The Intel Trusted Execution Engine Interface enables the Secure Boot and provides services required for platform security features such as Intel Platform Trust Technology (Intel PPT).

 

http://ftp.hp.com/pub/softpaq/sp71001-71500/sp71264.exe

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‎01-02-2017 07:15 AM - edited ‎01-02-2017 07:43 AM

HP Recommended

 

Thanks here you have:

 

 

PCI \ VEN_8086 & DEV_22DC y SUBSYS_81F1103C y REV_35

 

-Intel(R) Dynamic Platform and Thermal Framework Processor Participant
Run the .exe...This driver is the most recent.
 
 
 
-PCI \ VEN_8086 & DEV_2298 y SUBSYS_81F1103C y REV_35
 
Regards.
 
 
 
 
 
 
☑ I do not work for HP, I volunteer.
☑ To close the topic, check "accept as a solution" the correct answer or Thumb to say thank you.
☑ I'm sorry but you do not answer questions privately.
Was this reply helpful? Yes No

‎01-02-2017 05:29 PM

HP Recommended

Hello,

 

Thank you!

 

The Cab file would not install and gave a message of checking proper OS.

 

Additionally everything seems ok now except for one device which shows the warning Triangle Mark..

 

This is the device

 

Intel(R) Trusted Execution Engine Interface

 

and the Hardware ID is as below

 

PCI\VEN_8086&DEV_2298&SUBSYS_81F1103C&REV_35
PCI\VEN_8086&DEV_2298&SUBSYS_81F1103C
PCI\VEN_8086&DEV_2298&CC_108000
PCI\VEN_8086&DEV_2298&CC_1080

 

Once again.. many thanks for your support and guidance!

 

Regards

 

 

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