• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎03-29-2020 07:44 AM

HP Recommended
Product: HP 15-f233wm
Operating System: Microsoft Windows 10 (64-bit)

Not sure if I ever had it, but now working from home, I need it.  Below is my device manager.

LADYT90_0-1585489448237.png

 

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-29-2020 08:26 AM

HP Recommended

Hi:

 

The product specs for your notebook indicate that it does not come with built in bluetooth networking.

 

https://support.hp.com/us-en/document/c04936059

 

That is why you don't see a bluetooth device manager category.

 

The easiest thing to do to add bluetooth to your notebook, would be to purchase a USB bluetooth adapter.

 

I use this one for example...

 

https://www.amazon.com/Kinivo-USB-Bluetooth-4-0-Compatible/dp/B007Q45EF4

 

Your other option would be to replace the internal Realtek RTL8188EE non-bluetooth card with the RTL8723BE combination wifi/bluetooth card...

 

Realtek RTL8723BE 802.11bgn 1×1 + BT 4 LE Combo Adapter    HP part # 753077-001

 

You can find plenty of those for sale on eBay.  Search by the HP part number, not the model of the wifi card.

 

https://www.ebay.com/sch/i.html?_from=R40&_nkw=753077-001&_sacat=0&_sop=15

 

Below is the link to the service manual, where you can find the wifi card removal and replacement procedure...

 

http://h10032.www1.hp.com/ctg/Manual/c04763947

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎03-29-2020 08:26 AM

HP Recommended

Hi:

 

The product specs for your notebook indicate that it does not come with built in bluetooth networking.

 

https://support.hp.com/us-en/document/c04936059

 

That is why you don't see a bluetooth device manager category.

 

The easiest thing to do to add bluetooth to your notebook, would be to purchase a USB bluetooth adapter.

 

I use this one for example...

 

https://www.amazon.com/Kinivo-USB-Bluetooth-4-0-Compatible/dp/B007Q45EF4

 

Your other option would be to replace the internal Realtek RTL8188EE non-bluetooth card with the RTL8723BE combination wifi/bluetooth card...

 

Realtek RTL8723BE 802.11bgn 1×1 + BT 4 LE Combo Adapter    HP part # 753077-001

 

You can find plenty of those for sale on eBay.  Search by the HP part number, not the model of the wifi card.

 

https://www.ebay.com/sch/i.html?_from=R40&_nkw=753077-001&_sacat=0&_sop=15

 

Below is the link to the service manual, where you can find the wifi card removal and replacement procedure...

 

http://h10032.www1.hp.com/ctg/Manual/c04763947

Was this reply helpful? Yes No

‎03-29-2020 08:48 AM

HP Recommended

Thank you.

Was this reply helpful? Yes No

‎03-29-2020 09:32 AM

HP Recommended

You're very welcome.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.