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- HP Community
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- Notebook Wireless and Networking
- Need drivers for gpu and bluetooth (Windows 7 ultimate 64 bi...

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05-06-2020 07:04 PM
Hello, I can't find any drivers for my gpu or bluetooth for windows 7. I have an intel hd 610 I don't know the name of my bluetooth card, i have windows 7 ultimate 64 bit. Sorry if the post looks weird i created an account so i could get the proper drivers for my system.
05-07-2020 08:06 AM
Hi:
What is the product number of your notebook?
Use this guide to find that information...please do not post the serial number.
https://support.hp.com/us-en/document/c00033108
Some model wifi cards have a problem with W7, such as the RTL8723DE, where the wifi works but the bluetooth doesn't, or visa versa.
The only solution to that (other than installing W10) is to remove the card and mask a couple of contact pins.
See Markk1979's post at the link below...
05-07-2020 05:11 PM
Your exact model is a HP NOTEBOOK - 15-BS144WM
Here are the specs...
https://support.hp.com/us-en/document/c06380287
The only suggestion I can offer to get the graphics to work would be to try the modded driver at the link below.
See Bruce BTS' post.
The parts list for your notebook indicates that it has an Intel 3168 wifi adapter.
This would be the BT driver you need and if there is no bluetooth device manager category, then the driver won't install.
You would need to remove the wifi card and mask the contacts and since the other post dealt with a Realtek card, I don't know if you mask the same contacts on the Intel card.