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HP Recommended
Pavilion dm4
Microsoft Windows 10 (64-bit)

I had to upgrade to Windows 10, and when I did, the wifi stopped working.  Windows 10 doesn't seem to recognize the intel wifi link 1000 bgn board.  I tried installing the HP support assistant and the Hardware Diagnostics app, but the app doesn't see that there's a wifi card installed.    Is there a driver available anywhere for Windows 10 64-bit?

 

1 REPLY 1
HP Recommended

@wfmackin, Welcome to HP Support Community!

 

May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Meanwhile, connect the PC using an ethernet cable and try updating the computer - 

 

Step 1 Windows Updates - 

1) In the search box, type, and open Windows Updates. 

2) Check for updates. 

3) If the updates are available, click on install and restart the computer. 

 

Step 2 HP Support Assistant Updates - 

1) In the search box, type, and open HP Support Assistant. 

2) Check for updates. 

3) If the updates are available, click on install and restart the computer. 

 

Keep me posted.

TEJ1602
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.